FAQ: How do I fix a mixed-up or undetected speaker?

Last updated: March 6, 2026

  1. Open the conversation

  2. Ensure you add the correct Participants to the meeting, by clicking the (+) button and selecting from a list of Clients (and coworkers). You can create new Clients in Focal if they do not exist.

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  1. Click on Meeting transcript on the right sidebar

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  1. Select the participant to correct or assign a new participant. You can assign a participant to replace all instances of a speaker (eg Speaker A), or you can assign a participant only once to that single speaker line.

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  1. Click on Reprocess

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