How do I delete a conversation?

Last updated: February 7, 2026

Answer

Open a conversation, click the three-dot menu in the top-right, and select "Delete conversation". This permanently removes the conversation and all associated data.

Steps

  1. Go to Conversations and open the conversation
  2. Click the three-dot menu in the top-right corner
  3. Select "Delete conversation" (shown in red)
  4. Confirm the deletion

Good to know

  • Deletion is permanent and cannot be undone.
  • If you only want to remove the transcript but keep the summary, use data retention policies instead (Admin > Firm settings).