How does per-seat billing work?

Last updated: February 7, 2026

Answer

Focal uses per-seat billing, meaning you are charged based on the number of active team members. When you add a new user, your subscription automatically adjusts if auto-scaling is enabled.

How to view billing

  1. Go to Admin > Plan & billing
  2. View your current plan status, team size, and subscription seats
  3. Click "Open billing portal" to manage payment methods and download invoices (powered by Stripe)

Good to know

  • The User management page shows your current seats (e.g., "6 / 6 seats").
  • With auto-scaling enabled, adding a user automatically increases your seat count.
  • For billing questions, contact support@meetwithfocal.com.